Substantial Online Outage Affects Numerous Websites and Apps

An extensive web disruption has disrupted dozens websites and apps globally, and users reporting problems accessing the internet after problems at Amazon’s online infrastructure service.

The affected platforms encompass Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, along with multiple Amazon-owned operations like its key e-commerce platform and the Ring home security firm.

In the UK, Lloyds bank was impacted along with its branches Halifax and Bank of Scotland, and further notifications of problems reaching the HMRC website on Monday morning. Furthermore across the UK, several Ring users turned to online platforms to state their home gadgets were not working.

In the UK alone, reports of issues on individual applications totaled the thousands for every service.

Officials confirmed that the issue began in the Atlantic coast of the America at AWS, a division that offers vital internet infrastructure for many companies, who utilize capacity on AWS infrastructure. Amazon Web Services is the biggest global web hosting system.

Just after midnight (PDT) in the America (8 in the morning BST), officials reported “higher error rates and latencies” for the cloud services in a region on the east coast of the America. The ripple effect was seen to hit services around the world, and the Downdetector site reporting issues with the identical platforms in multiple continents.

The monitoring service Thousand Eyes, a service that tracks web disruptions, further indicated a increase in problems on the start of the week, including several cases found in the Virginia area, the site of the AWS US-East-1 zone where AWS said the outage started.